Porsche El Paso Reviews & Testimonials
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The buying process was easy and customer service was outstanding. Would definitely recommend to friends and family.
Great service from beginning to end. Will go back for my next service. Thank you Porsche El Paso
Had a great experience at Porsche El Paso. Cyndi was incredible, super knowledgeable, attentive, and went above and beyond. Service started right on time and finished ahead of schedule with excellent communication the whole way through.
The service at Porsche was great. They got me in and out quick. On time
When I arrived Cynthia took care of me in a very professional manner, I felt she went out of here way to service me. She made me feel welcome, and I felt at ease.
Great customer service and on point with everything that car needed to be serviced explained
Hands down the best service in town. Very professional and courteous. Cesar and the team at Porsche of El Paso always go above and beyond.
Responsive, courteous and professional!They took care of me during my emergency quickly. I am grateful to the team at Porsche El Paso
Had my car serviced on Wednesday March 26 , Cesar at the service dept explained everything to me giving me an estimate, the cost prior to taking my car to the back. Cesar truly displayed knowledge and professionalism. Very happy with the outcome and staff that exceeds expectations that go above and beyond. Top notch service!
The insider and outside of this dealership are clean and without clutter or extraneous information. When dropping off your vehicle for service, someone will greet you immediately and give you and overview of the service. They are attentive and give you time to explain any concerns you may have. From the moment you drive up, until the moment you leave, the level of service is fantastic.
Poor Customer Service and Salesperson present no options or alternatives. It is what it is
Items are done right the first time on the vehicles and always with good follow up.
Service was exceptional. Cesar took great care of me. Addressed me by by name which is unusual in todayās world
We were greeted promptly and made welcome while waiting for service. Efficient, prompt service and updated on any findings.
Respectful, personalized service from buying your vehicle and getting service for the last 5 years. The service personnel , especially Cindy and Sergio proved outstanding customer service. I was able to get a loaner vehicle while mine was getting service. This is extremely important if you pressed on time and are a professional.
The staff is accommodating and knowledgeable. Cindy and Ceasar always are a pleasure to work with
Had a great experience, wonderful customer service and they made it such a simple process.
The Porsche Service Department in El Paso, TX. Is top notch ā¦ Caesar Limon always provide great customer service! He is kind, courteous, professional , knowledgeable and efficient! It is always a joy and pleasure seeing him and working with him whenever I bring my car in for service.
Porsche El Paso has been nothing but exceptional in all my dealings ranging from ease of ordering my 2024 992.1 GTS, delivery, and service. I took my 911 in for a 10K service. Cesar greeted me at the door upon arrival and talked me through the service before, during, and after Cesar and the staff at Porsche El Paso is always welcoming and friendly.
Great service! Everytime I call I get a response and they are all so helpful!
I had an amazing experience at this dealership! The staff was incredibly friendly, knowledgeable, and attentive, making the entire car-buying process smooth and stress-free. They took the time to understand my needs and offered great advice, ensuring I made the best choice for my budget and lifestyle. The selection of vehicles was top-notch, and I couldnāt be happier with my new car. Highly recommend this dealership!
Great customer sevice and attention to detail. They go above and beyond in explaining anything regarding your car, that requires your attention.
They are great, helpful and welcoming every visit. The employees are the very best there could be.
Cordial, knowledgeable and friendly. Very happy with the service. Clean, comfortable customer waiting area. Juan Carlos was patient and helpful
Every time I visit this dealership, I feel genuinely welcomed, and it's truly refreshing. While I'm not looking to purchase another Porsche right now, the warmth from Jeff, Rudy, Juan, and Ceaser always brightens my day. Their smiles and the kind words, āHappy to see you,ā make such a difference. When it came time for my service interaction with Ceaser, I was comforted to find the same level of care. He made the process seamless and took the time to address all my concerns, which I truly appreciated. I understand that some people share negative experiences, and itā... Read More DealerRater - Dec 13, 2024
I couldn't be more pleased with the experience. From the moment I arrived, the staff was welcoming and attentive. They quickly assessed my vehicle and explained the services that would be performed in a clear, professional manner. The waiting area was comfortable and well-equipped with refreshments, which made the wait much more enjoyable. Within a few hours, they completed the service ahead of schedule, and my vehicle was returned washed
The dealership is always clean and Cesar is always professional. The coffee is the best!
I love that the Porschse El Paso team is extremely well versed on all the cars. They are very competent & efficient when it comes to time because I have a busy schedule. They make me and my family feel like VIPs. THANKS!
Best dealership customer service in El Paso!!! They really take care of their customers! They keep me happy and that makes me want to continue purchasing Porsches!!!
I bought my Porsche Macon out of state my sales representative, Rudy, was amazing. He stayed in communication with me throughout the whole process and eased any of the nerves that I had during the purchase process. When I came in to pick up my car. It was a beautiful experience, all the employees were helpful and is excited as I was. And I really appreciate all the work and effort that they went through to ensure that things went smoothly and it was a memorable experience.
Awesome service and great buying experience in a low pressure environment!, all employees were extremely attentive and professional, the best car shopping experience I've ever had!
Cindy was great and thorough during the entire process. Great facility and definitely returning should additional services be required.
Out-of-state buyer with concerns about spending a lot of money on a car I have not driven myself. Rudy and Porsche El Paso made the process easy and mitigated most of my concerns with their detailed inspection and understanding of the details and nuances of the car I bought. Professional and experts.
Everyone was helpful and friendly from the receptionist to the GM. Questions were answered, patiently a deal was agreed to. Beautiful, clean, comfortable facility. Looking forward to servicing.
Very pleased with the dealerships ,sales personnel, finance department, service management a staff an especially the service advisor for making our latest purchase pleasant and carefree. Wife and I have had the same feelings on previous Purchases 3 total buys from this dealership. PS and their honestly goes a long way with wife and I.
Cesar, Joel, and Jeff all took great care of my car and I. True professionals.
Service was superb! Cesar took great care of us! I highly recommend Porsche El Paso!
Service personnel have gone the extra mile for me twice. Have been serviced at this dealership 4 times since they opened, 2 cars. Service has been consistently excellent.
Excellent and professional service from Cyndi,Sergio and Caesar in the service center. Awesome service
Been working with El Paso Porsche for around 6 years but this was my first purchase. I now live in Corpus Christi so there were some minor challenges to the purchase. Very upfront on the pricing and an honest deal for my trade in. Helped select the shipping with a quality company. Deliveries both direction were made quickly and safely. I would definitely be willing to do it again.
very friendly and professional service they make you feel very comfortable and welcomed 5 star treatment
I have been with Porsche El Paso since the grand opening about 2018. I know the staff. They know me. They always do what is best for my three (3) Porsches, a 718 Cayman S, a Cayenne S E Hybrid and my Panamera Platinum 4 E Hybrid.
What can I say about this dealership? It one of the smaller ones I've delt with, but by far the best in customer service, their service department, sales...everyone is so professional but nice. From top down, the best staff of any Porsche dealership.
Had to take car 4 times x repair hope ok now in 2 months time
As always Cindy with amazing customer service and great job helping me with getting a new tire, thanks!
This is the best Porsche dealership I know, the entire staff is super friendly and accommodating. They always go out of their way to make you feel welcome and help you with anything you need.
Great dealership, the staff is exceptional, sales, service, management. I've shopped a few different dealerships over the years, but hands down this is the best.
I had an excellent experience with Cindy Ramos and Sergio Perez. They made the process of servicing my vehicle seamless. I would definitely recommend your dealership in the future.
My experience has always been the best ; they give you the red carpet treatment; no hassle at all ; they will give a rental free of charge when they have to keep your car overnight; they find ways to save you money on repairs; they make you feel at home ; all the staff treat you like family; in short they are the best in the west
Thank you so much to Rudy, he answered all of our questions, was patient and always wore a huge smile! I'm glad this location has such friendly and knowledgeable people.
Helpful, knowledgeable, nice and understanding staff in the service area. Very satisfied with the visit and the service provided.
Outstanding people and outstanding service! They always take care of any issues quickly and expertly.
The service and attention were excellent. Mr Sergio Perez and Mr Daniel Garcia took the time to explain me all about the service to maintain my car in good shape.
The service was friendly. The whole process was very easy. Would highly recommend to a friend.
The treatment was excellent, and upon arrival, the car was ready for me to drive.
Awesome support from the service dept.Cindy was extremely professional and efficient throughout the drop and pickup of my vehicle.
Consistently prompt and timely service, done right. Friendly atmosphere and always able to complete the service on schedule.
Great dealership Care about what they do and very knowledgeable about Porsches and how they operate.
Very professional, very knowledgeable, a good place for your Porsche. They did a nice job on my 911 Carerra S.
Cesar at El Paso Porsche did a great job on getting my Macan repaired. Kept me up to date during the process.
Nice people. Had a major safety issue, air bag light. Took 4 times to "get it right", just picked it up today. We will see. Going to sell it upcoming months.
I am very satisfied with Cindyās assistance. The service was done promptly and they have been very attentive with the follow up. Thank you.
Tremendous customer service and support. You are treated with respect and they follow up to make sure everything is correct.
Cyndi has been great!! Very attentive and nice to be working with, she can help you with anything you need.
Sergio in service made my yearly maintenance extremely easy. He and the entire team were kind, helpful and professional.
Straight to the point no xx really good follow up Sergio and Cesar are great!!!
Great service! Loaner car while car being serviced. Service advisor kept me informed of status with texts and pictures of car.
Luis Melchor is an excellent sales professional. I am an out of state buyer and he made the process for me effortless. He is also prompt with his responses. I recommend him and Porsche El Paso 100%
I asked Cesar to complete a state inspection. That was not done. Sergio did a great job on the completion of the annual service and delivery.
Cindy Ramos in the service department is very professional and curteous ! Very attentive to costumer needs and concerns.
Had a pre-scheduled appointment for routine service on 12/20/2023 at SOB. Shop in-processing was very quick and professional. I was given an estimated time of completion as well as a cost estimate. Both were very closely matched. My car was returned to me perfectly cleaned, inside and out to include rims, tires, carpets, dash, etc.
These are the best people anywhere! Amazing service!! I am extremely pleased with every trip
Very responsive and professional team. Have followed up since purchase to ensure we are satisfied.
It was refreshing to have such hospitality the minute I entered the customer service area. My car needed a water pump and it was ordered for overnight shipment. The service was completed in two days!! My hat goes off to Sergio, Cesar and service technicians! JOB WELL DONE!
I can not think anything more I can expect from a dealership service and attention to the client
They took really good care of my car excellent service and customer service was on point
Cindy is the best! Glad she is part of the team. Smart, works with warranty, communicates with me. She is awesome. Very happy with the service.
Cesar was very nice. He made that all my concerns were heard. They took me home and picked me up.
Friendly sales and great service teams. Just bought my third Porsche. I love Porsche El Paso!
The service department manager and the technician were very interested in solving the problem. After a couple of test they found the problem and fixed my car.
Simply, best dealership on town, an excellent customer service, everyone is with an smile on the face!
Big job done correctly the first time. I'm impressed. A good dealer and shop experience.
Cindy is attentive and is very efficient. She is thorough, such as vehicle walk around and invoice clarity, etc., after completed service/s. Cindy is helpful with problem/situation at hand and offers options. We appreciate you Cindy, thank you!
Very professional and explained everything needed to be done in good detail highly recommend for your Porsche service
Thank you Sergio Perez and your team for getting my car up and running once again! Great mechanics and great service!!
I took my Macan because the check engine came on, when I went to pick it up they hadn't done anything to it and when it came out the air conditioner didn't work, it started to heat up, and basic buttons don't work. I arrived with a problem and left with 5. They don't answer the phone, I left them a message and nothing. worst service ever
Exceptional service! Not just on one visit but every time I encounter the team there it is a great experience!
Great service with a positive attitude! Will use again. Highly recommend! They have free M&Ms too! š
Excellent service. Helpful and informative. Cesar was understanding. My dad took my car in because I was working and he made sure my car was taken care of.
Grisel went over and beyond what anyone would expect from a service department. Excellent customer service. The car was ready within timeframe that she indicated.
Very friendly team and great service. Happy to have my car serviced at this dealership.
The customer service intact process and staff were curtious and helped get my car in and out in about an hour....including the free car wash.
This is a great staff!!!They are always ready to help you. Very good communication. Excellent facilities
Great professional staff. Will be back in March for a service appointment
Best Service and Pricing Sales Personnel is very experienced and professional
On time , Accurate,,helpful and kind šš
Porsche El Paso consistently does a great job on both of my vehicles. Love their service!
Por quƩ tiene un excelente servicio
IncreĆble service ! Driving a Porsche, is the ultimate driving experience. Happy we have a local dealer , snd service department. I recommend the tire Insurace money well spent .
I highly recommend this dealerships service and parts department. If you're lucky enough to pick, request service tech Wade! Joel in parts and Liz and Sergio in the service department all Bend over backwards to take care of you and your car. Thank you all and you definitely have a customer for life!
Reviews & Testimonials | Porsche El Paso